Travel Terms & Conditions
By making a payment to Sagres Vacations ("Sagres Vacations') or participating in a Sagres Vacations tour, cruise or event ("Trip") you agree to these Travel Terms and Conditions set forth herein together with any additional documentation we give you (collectively "The Agreement") and any additional terms and conditions of any Supplier that are applicable to your travel arrangement. The Agreement describes what you are legally entitled to expect from us when you book your Trip, in addition to important obligations you enter into as a traveler ("Participant") that affect your legal rights. Therefore, it is of vital importance that you read The Agreement in its entirety. The lead traveler assumes the responsibility of sharing The Agreement with each traveler for whom they make a booking. In the case the booking is made by a Travel Advisor, the Advisor is responsible to provide all travelers with a copy of The Agreement. Sagres Vacations is not responsible for any Participant's unawareness of the Terms and Conditions or any other provisions in The Agreement due to the failure of the lead traveler or Travel Advisor to share this information with all other travelers. If you have any questions about The Agreement you should contact us before making any booking.
RESERVATION AND PAYMENT
Our team is ready to book your reservation. Final payment is due as indicated on your itinerary. You must make all payments on time and in accordance with the instructions that we provide you. If we do not receive any payment due in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out below will become payable. We reserve the right to refuse a booking without giving any reason and shall, in that event only, return any deposit received. Reservations are non-transferrable.
For Portugal Only Itineraries a $500.00 non-refundable Deposit Per Person is required to secure reservation. For Spain Only Itineraries a 20% non-refundable Deposit Per Person is required to secure Reservations. (20% from balance of invoice). For Group Reservations a $1000.00 non-refundable Deposit is required to secure reservation. Payment of the deposit to Sagres Vacations constitutes acceptance of these terms and conditions. Sagres Vacations reserves the right to modify these terms and conditions at any time, without notice. If your travel arrangements include scheduled air, you are required to purchase the full air ticket cost at time of booking. Balance is Due 60 Days before all tour programs, except cruises. For all Group Programs the balance is Due 120 days before departure. If you are booking your travel program within 60 days of departure, final payment is required at time of booking.
Cancellations
For Individual Itineraries
More than 61 Days Before Departure Your non-refundable deposit will be retained.
60-0 Days Before Departure 100% of land/or cruise Price Total.
For Group Itineraries
More than 91 Days Before Departure Your non-refundable deposit will be retained.
90-0 Days Before Departure 100% of land/or cruise Price Total.
Cancellations of confirmed reservations result in penalties and fees assessed by our travel suppliers. Airline tickets are 100% non-refundable once paid in full.
Early Payment Cancellation Fees: If a Participant pays the full trip cost before the final payment deadline and subsequently cancels, a 5.5% administrative fee will be applied to the total amount paid above the non-refundable deposit. Airline Tickets: All airline tickets are 100% non-refundable once paid in full.
Failed Payments and Chargebacks Failed Payments: Participants are responsible for ensuring that all payment methods including checks and account details, are accurate. If a payment fails due to insufficient funds, incorrect account information, or a returned check, a $75 fee will be charged for each failed payment. Refund Errors: Sagres Vacations will not be liable for refund errors caused by the participant providing incorrect account numbers, routing information, or payment details. Chargebacks: If a Participant initiates a chargeback and Sagres Vacations prevails in disputing the claim, the following will apply:
The Participant will be responsible for all fees, costs, and administrative expenses incurred by Sagres Vacations in disputing the chargeback. The Participant will forfeit any eligibility for refunds related to the disputed charge. The Participant will be prohibited from rebooking any future travel programs with Sagres Vacations.
Revision and Changes to Itinerary
A handling fee of $40.00 per transaction will be assessed for any change or revision made during a reservation. A change of departure date may result in cancellation.
TRAVEL INSURANCE
Sagres Vacations strongly recommends that all participants purchase comprehensive travel insurance to protect against unforeseen events, including but not limited to: Trip cancellations or interruptions Medical emergencies and evacuation Lost, damaged, or delayed baggage Supplier defaults or bankruptcy Covid-19-related expenses
INCLUDED IN A SAGRES VACATIONS ITINERARY
Prices are per person based on double occupancy and include: all accommodations; airport transfers and land transportation as detailed in each Trip itinerary; basic internet where available in hotel rooms and aboard riverboats (service levels are not guaranteed); entertainment and special dinners as arranged by Sagres Vacations; shore excursions and sightseeing; standard luggage handling (see Luggage Policy); services of Sagres Vacations Directors and local tour guides. All names and deposits are required at the time of booking.
Sagres Vacations does not provide or arrange excursions other than those you have arranged with us and which are listed in your custom itinerary. Meals are included as specified in the customer itinerary. Triple rooms may be available on selected vacations in limited numbers. Triple or quad occupancy rooms may utilize rollaway beds and three adults may find these rooms small.
Participant Cabins/Rooms
Cabins/Rooms with two beds are usually reserved for doubles. The price for rooms/cabins occupied by one person is higher than those when two or more people share the cost of a room.Every effort has been made to reserve two-bed rooms; however, on some occasions, rooms with one double bed may be the only option available. These rooms will be allocated to solo travelers and couples first; other rooms may feature a single bed and rollaway bed, murphy bed or sleeper sofa. A limited number of double room rooms are available with our shared rooming service on certain trips. Sagres Vacations shall not be responsible or liable for any claims or issues arising out of the shared rooming. Special room requests (adjacent, connecting or lower-floor rooms, as examples) must be made at time of booking. Special room requests are not guaranteed and are based on availability at time of check-in. Many hotels, lodges and luxury tented camps are 100% smoke-free, including all guest rooms, restaurants, lounges, meeting rooms and public spaces. Smoking in a non-smoking room will result in a fine.
Please note that hotel room sizes, standards, facilities and services provided may vary from country to country and region to region and are often local in style and may not have air-conditioning. Accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.
Sagres Vacations does not provide or arrange excursions other than those you have arranged with us and which are listed in your custom itinerary.
VILLAS AND PRIVATE STAY ACCOMMODATIONS
Where you book a villa or other private stay accommodation with Sagres Vacations (“villa”), additional terms may apply to your booking which do not generally apply to other types of accommodation. You will have a contract with us for the arrangements booked through us (including your villa) but you may also be required to enter into a contract directly with the villa owner which will include terms specifically relating to that villa/owner. To enable us to deal quickly with any issues which may arise during your holiday, you authorize us to communicate with the villa owner.
A security deposit may be required to cover the cost of any damage, breakage or loss occurring during your stay and the cost of any other services for which an additional charge applies. If a security deposit is payable, you will be advised at the time of booking and the details will, if taken by us, be shown on your booking confirmation / invoice. Any security deposit taken by us is usually payable with the balance of your holiday cost and will be held by us on behalf of the villa owner.
Alternatively, if there is a requirement for the security deposit to be paid directly to the villa owner or an associated supplier, we will provide you with the relevant details for payment. It will be returned to you after the end of your stay, less any deductions which may be required to cover the cost of any damage, breakage or loss which has occurred during your stay. If no security deposit is payable, you will be directly responsible to the villa owner for the cost of any damage, breakage, loss and services (for which an additional charge applies).
Unless detailed as payable locally or as otherwise confirmed to you in writing, the cost of your villa includes gas, electricity, water, weekly linen change plus any maid service as specified and any other extra included services specified at the time of booking. There may be an additional charge in the event of excessive usage of any included service. Tourist and other taxes may be payable locally in addition to the cost of your booking. Villas are let for vacation purposes only and may not be used for any other purpose without the written consent of the villa owner. The number of persons staying at the villa (including children and infants) must not exceed the published capacity of the villa as stated in our documentation or advised at the time of booking. The decoration, furnishings and items provided at the villa may differ from those advertised as changes may be made by the villa owner at any time. Photographs are intended to be representative of the standard, general look and usual contents of the villa.
NOT INCLUDED IN SAGRES VACATIONS TRIP
Unless otherwise noted, trip prices do not include your airfare and related taxes to the departure point and from the ending point of your Trip (see Airline Reservation Service section). The terms and conditions of the air carrier including the cancellation terms apply to your airfare.
Sagres Vacations Director and Driver gratuities are not included and are voluntary for all land tours. As a service, Sagres Vacations will make hotel reservations before or after your trip on a space available basis upon request. These hotel charges will be added to your Trip cost. Personal Expenses such as phone calls, room service, alcoholic and bar beverages, laundry, airline excess luggage charges and other optional incidental extras are not included. This list is illustrative and not a complete list of every item not included.
AIRLINE RESERVATION SERVICES
Airline reservations may be purchased through Sagres Vacations for travel originating in the United States, Canada and Australia. By using Sagres Vacations' air services, you agree that Sagres Vacations, in purchasing, selling or otherwise arranging air transportation, is acting only as your agent with air carriers, who are independent contractors. Sagres Vacations is not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. Your airline ticket purchased through Sagres Vacations constitutes a contract between yourself and the airline. Sagres Vacations is not liable for, and does not assume responsibility or accept claims with regard to: seat assignments, name changes, schedule changes, flight changes, missed connections, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss or expense incurred by you for any reason whatsoever (including, without limitation to bankruptcy, insolvency, reorganization of a carrier or similar relief from creditors). Sagres Vacations must handle ticketing for Sagres Vacations’ special fares, which are subject to availability and cannot be guaranteed until reserved. Special fares cannot be combined with any other promotional offer. Sagres Vacations’ air services must be purchased in conjunction with a Sagres Vacations Trip. Electronic ticket numbers will be mailed with final documents. Should you cancel or change your flights before or after departure, all airline cancellation and change fees will apply. It is your responsibility to confirm all departures 24 hours in advance and to be aware of any changes by the carrier.
The flight details shown in your custom itinerary are for guidance only and are subject to change. Final details will be confirmed on the documentation within your Travel Organizer, sent approximately 21 days prior to departure. The times shown on all tickets are local times and check in for both outward and return flights is at least 3 hours prior to the departure times on the travel documents. It is possible that flight times may be changed even after tickets have been issued. We will contact you as soon as possible if this occurs. We can accept no responsibility if you arrive late for the check in and miss your flight as a result nor can we accept responsibility for any loss by you of your trip/flight travel tickets, vouchers or coupons. The name on your airline tickets must be identical to the name on your passport. Air travel is subject to weather conditions and operational decisions of carriers and airports which may result in delays and diversions. Please note that carriers sometimes change the departure time of flights at short notice. We will inform you of this where we are made aware of it, but please note that this is outside of our control. We and our local guides and drivers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of the trip itself. In any such case, there will be no refund. When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other supplier. Baggage and personal effects are at all times the sole responsibility of the participant. Disinsection of aircraft is permitted under international law in order to protect public health, agriculture and the environment.
TRIP PARTICIPANT CONDUCT
By participating in a Sagres Vacations Trip, a Participant agrees to be bound by all rules and guidelines established by Sagres Vacations, its representatives and your Sagres Vacations Director(s). Sagres Vacations reserves the right to terminate your Trip if you are abusive of others, or your behavior disrupts the Trip or your physical condition negatively impacts the enjoyment of the other guests. Sagres Vacations will make no refund and will accept no liability for if you must leave the trip. Sagres Vacations is not responsible for any costs incurred by you due to removal from a vacation. When you book with Sagres Vacations, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us.
TRIP MEMBER HEALTH AND SAFETY
You participate in the activities of the Trip at your own risk. Climbing, hiking, extensive walking, touring in general, use of various transportation and recreational vehicles, and other physical activity may involve greater risk of injury or death than the activities which you may participate in during your daily life. By taking part in such activities, you incur and assume all of the risks that such activities present. As Sagres Vacations is not qualified to evaluate your fitness, you (or your doctor) must evaluate your fitness for any given tour or activity. Sagres Vacations assumes no liability or responsibility for any Damages which may result from your participation in any activity during the Trip.
You may be required to sign waivers on or before the departure date. Failure to sign waivers may prevent you from participating in the Trip or from participating in specific Trip activities.
ITINERARY CHANGES AND FLEXIBILITY
Sagres Vacations pledges to make every effort to operate all Trips as advertised. Travelers should be flexible as situations may arise that necessitate changes or exceptions to the itinerary. Sagres Vacations reserves the right to alter or curtail the itinerary and substitute hotels, sightseeing and/or conveyances as it is deemed necessary. Any savings realized by these changes will be refunded to guests. Any resultant expenses will be covered by Sagres Vacations.
During local or national holidays, certain facilities such as museums, sightseeing trips and shopping may be limited or unavailable. In such instances itinerary changes are made by the Provider seeking to reduce inconvenience to guests. Such changes are deemed not to be a major change to the itinerary, and the value of the alternative services we provide which you accept will be deducted from any compensation you may be entitled to. Holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled regional meals, sightseeing or other activities. If you feel your enjoyment might be diminished by any of these circumstances, please check with the respective national tourist office before selecting a specific departure date
CANCELLATION POLICY
You have the right to cancel your reservation with Sagres Vacations at any time prior to departure of the Trip. However, regardless of reason, participant cancellations result in costly expenses, therefore a cancellation may result in a penalty fee that can increase the closer the cancellation is to departure. Fees vary between Trips; please see the specific Cancellation Fees and Schedules for your Trip as specified in your Registration Form.
CANCELLATION BY SAGRES VACATIONS
We reserve the right to cancel or reschedule any departure for any reason. If we cancel, except in the case of extreme circumstances as detailed below, we will offer alternate arrangements. We may at our sole discretion offer travel vouchers or refunds in accordance with our cancellation policy above. You are responsible for any additional costs for air tickets or other travel arrangements not made by us.
LUGGAGE POLICY
Due to space limitations during your Sagres Vacations Trip, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Sagres Vacations restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Sagres Vacations Trip. Researching and complying with airline luggage restrictions is your responsibility and Sagres Vacations cannot be held responsible for any costs, or disruptions to travel, caused by your failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a Trip that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights, details will be provided in your personal travel documents provided prior to your Trip.
Although every effort is made to handle your luggage carefully, we cannot be responsible for loss or damaged luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and ground transportation handling. It is important to have adequate insurance to cover these eventualities.
HOLIDAY AND MUSEUM CLOSURES.
Museum visits and personal shopping time may be disrupted due to unforeseen circumstances, or many religious, state and local holidays observed throughout the world.
ERRORS AND OMISSIONS
While every effort is made to ensure the accuracy of information in our brochures, on our website or communicated by our reservation staff, errors or omissions are possible and Sagres Vacations is not responsible for such error. If a mistake is made in billing, we reserve the right to correct the invoice and you will be responsible for proper payment.
TRAVEL DOCUMENT REQUIREMENTS
The Transportation Security Administration requires all participants to provide their name, date of birth and gender when making all airline reservations. For international travel, US citizens require a passport valid for at least 6 months beyond your return flight date. Non US citizens should contact their booking agent or appropriate consulate for information on all necessary documents. It is your sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, and any other requirements to be permitted entry into each destination. Your failure to have proper visas and/or passport will likely result in you not being able to leave a country or enter a destination and no refund will be available in any such case and Sagres Vacations will have no liability in such case.
Participants are solely responsible for ensuring their passports are up to date, do not expire for at least 6 months after the trip return date (a requirement to enter many countries), have two completely blank pages (for some countries) and have all necessary visas. We recommend that you keep a copy of your scanned passport (photograph page) on your email while traveling.
For up to date visa requirements US citizens should visit www.travel.state.gov and Canadian citizens should visit www.travel.gc.ca/travelling/documents.
Citizens of other countries should check with the relevant embassy in their own country. You can also find out the latest travel regulations and visa requirements for where you’re visiting, relevant to the time you travel, by using this search tool on our website.
Any failure of a participant to have proper visas and/or passport will likely result in the participant not being able to leave the country or enter a destination and no refund will be available in any such case. The name on your airline tickets must be identical to the name that appears on your passport.
Due to the COVID-19 pandemic, some destinations may have specific requirements including but not limited to proof of a negative COVID-19 test, a vaccination and health insurance. These guidelines are in addition to, and may go beyond, Sagres Vacations's requirements. It is your sole responsibility to understand the requirements specific to your travel destination(s). In addition, Sagres Vacations reserves the right to require additional documentation in order to participate on a tour or cruise, in which case you will be informed of the requirements ahead of your trip.
Failure to have proper visas and/or a passport, or other required documents, will likely result in you not being able to leave a country or enter a destination. No refund will be available and Sagres Vacations will accept no liability in such a case.
TRAVELING WITH MINORS AS A GUARDIAN
By allowing a minor to participate in a Sagres Vacations Trip, the parents and/or guardian of the participating minor agree to be solely responsible for the supervision and welfare of the minor on the Trip and to ensure that the minor follows all written and verbal rules of safety. The parents and/or guardian of the participating minor, for themselves and on behalf of the participating minor, hereby release and discharge, and agree to hold Sagres Vacations harmless from and against any and all Damages (including, without limitation, emotional trauma) suffered or incurred by such minor.
If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT SAGRES VACATIONS IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.
TRAVELERS NEEDING SPECIAL ASSISTANCE
Special Dietary Requests: The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from you. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants, some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.
Mobility: Sagres Vacations regrets that it cannot provide special assistance for walking, wheelchairs, motorized scooters, dining or other personal needs. If you need such assistance, you must be accompanied by an able companion who will assist you. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Sagres Vacations may require you to produce a doctor's certificate certifying you are fit to partake in the Trip. If Sagres Vacations is unable to reasonably accommodate your needs or believes that your health and safety could be compromised, Sagres Vacations reserves the right to refuse you a place on the Trip.
PHOTOGRAPHY AND VIDEO ON TOUR
Occasionally, Sagres Vacations will use photographs and / or video taken on tour by fellow guests, your Sagres Vacations Tour Guide or professional photographers for use in print, internet and other promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Sagres Vacations Tour Guide at the start of your Trip.
EXTREME CIRCUMSTANCES
Sagres Vacations assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other Force Majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by Sagres Vacations that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, Sagres Vacations shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind including liability to make any refund. However, in a Force Majeure occurrence, Sagres Vacations reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Sagres Vacations Trip.
SUPPLIER AGREEMENTS
Sagres Vacations does not own, manage, control, run or operate any transportation or recreational vehicle (including any motor coach, boat, helicopter and/or airplane), hotel, restaurant, or any other supplier of services connected with a Trip. All tour services are subject to the terms and conditions specified by the supplier of such service and to the laws of the countries in which the services are supplied. The passage contract (Conditions of Carriage), when issued by the airlines concerned, shall constitute the sole contract between such airlines and the Trip Participant.
LIMITS ON SAGRES VACATIONS'S RESPONSIBILITIES
It is our aim to give each of our patrons the best possible service and attention. All Participants on Sagres Vacations Trip should be aware that, in arranging restaurants, transportation (including air transportation), motels, hotels and other accommodations or any other service, Sagres Vacations and its agents, employees, officers, directors, and affiliates are acting only as agent for the Participant and assume no liability or responsibility for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever (collectively, "Damages") arising directly or indirectly out of any act of God or any actions or omissions of, or default of, any restaurant, carrier (including airlines), motel, hotel, or other person or supplier of services providing any of the services, programs, or accommodations offered in connection with a Trip. All such restaurants, carriers (including airlines), motels, hotels and other persons or suppliers providing services, programs or accommodations are independent contractors.
By participating in a Trip, a Participant agrees that Sagres Vacations shall not be liable or responsible for any Damages, or any problems concerning any restaurant, carrier (including airlines), motel, hotel, or other person or supplier providing services, programs, or accommodations, resulting directly or indirectly from any occurrences beyond the control of Sagres Vacations, including but not limited to acts of God, casualties, vehicle defects, natural disasters, labor disputes, theft, equipment breakdowns, cancellations of itinerary, delayed departures and arrivals, missed connections, quarantines, pilferage, weather, government restraints, hijackings, mechanical defects or failures, terrorist acts, or defaults or negligence by any restaurant, carrier (including airlines), motel, hotel or other supplier providing tour services, programs or accommodations. By participating in a Trip, a Participant further agrees that Sagres Vacations shall not be liable or responsible for any Damages arising out of or relating to any Trip, except to the extent arising out of Sagres Vacations’ gross negligence or willful misconduct.
Each person in a party must sign the Assumption of Risk, Binding Arbitration Agreement, Release and Other Important Considerations concerning your Sagres Vacations trip. If any participant at the time of signing is under 18 years of age, a parent or legal guardian must sign on the minor’s behalf. In the event any one or more person(s) does not sign, that person(s) cannot go on the trip and the cost to the remaining participants will be increased to reflect the added costs to Sagres Vacations of running the trip with fewer participants. You accept responsibility for the increased costs and understand that all incremental costs must be paid prior to departure.
MODIFICATIONS TO TRAVEL TERMS AND CONDITIONS
Sagres Vacations reserves the right to correct any errors or omissions in its published materials and to amend these Travel Terms and Conditions at any time as the result of any material changes to legislation or regulation. All amended Travel Terms and Conditions shall automatically be effective upon being posted by Sagres Vacations to the website Sagres Vacations.com. Accordingly, guests should check the website Sagres Vacations.com prior to travel in order to ensure they are aware of any changes.
CONTROLLING LAW AND JURISDICTION
It is agreed by Sagres Vacations and the Participant that all legal claims, actions and proceedings against Sagres Vacations under, in connection with, resulting from or incident to a tour may be instituted, if at all, only in a state or federal court within the State of Massachusetts, USA, to the exclusion of the courts of or in any other state or jurisdiction except that Sagres Vacations may elect, at its sole discretion, to litigate the action in the county or state where the guest is located. It is further agreed that all such claims, actions and proceedings shall be governed by and decided in accordance with the laws of the State of Connecticut. In no event shall Sagres Vacations be liable for other than compensatory damages, and you hereby waive all rights to punitive damages. You agree that you will only bring claims against Sagres Vacations in your individual capacity and not as a plaintiff or class member in and purported class action or representative proceeding. You understand and agree that no claims will be considered and that you will not bring suit against Sagres Vacations unless you have first provided written notice of claim to Sagres Vacations within 30 days after the tour or cancellation of the tour.
You acknowledge and agree that we may change these Terms and Conditions from time to time and that those changes become effective immediately. If we make material changes, we will provide you notice. Your continued use of our services following the notice of any changes constitutes your acceptance and agreement to be bound by such changes. You agree to be bound by the Terms and Conditions that are in effect at the time of travel or cancellation.
DATA PROTECTION
To the extent required by applicable law, you consent to us processing your personal information and confirm that you have obtained the consent of other members of your party whose personal information you provide to us consistent with the terms of our Privacy Policy https://www.sagresvacations.com/terms. This may include providing such personal information to third parties (including airlines, local accommodation or service providers) where necessary or desirable in order to arrange and provide your holiday. You acknowledge that you have reviewed the terms of our Privacy Policy and have made available a copy to any other members of your party whose personal information you provide to us. As described in our Privacy Policy, we may process some personal information that is considered “sensitive personal information” under certain privacy laws, which includes specific details of any relevant health conditions, disabilities, mobility and access requirements, and special dietary requirements including allergies, as well as identifiers like your passport number or driver’s license number. To the extent required by applicable law, you and the other members of your party consent to our processing of such personal information that you supply to us where necessary in order to arrange and provide your holiday. For further information about the ways in which we process your personal information and the personal information of other members of your party that you supply to us, please refer to our Privacy Policy
We will hold your name, address, and any other details you supply us with on our database. This information will be used to make your travel arrangements and to send you information about Sagres Vacations. In order to make your travel arrangements, we may need to pass your details to companies and individuals in countries where less stringent data protection controls may be in place. We will not pass on your details to third parties for any other marketing purposes.
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